Veterans Assembled Electronics is looking to hire a full time Veteran Advocate for one of our Training Facilities. This position is Full Time/Direct and includes benefits.
Veteran Advocate Roles and Responsibilities
The Veteran Advocate is the most crucial and diverse role at Veterans Assembled electronics. Veteran Advocates handle a myriad of tasks that are imperative to the success of the individual veterans and the overall organization. Accurate reporting and constant communication are necessary for an advocate to succeed.
- Recruiting/Marketing/Onboarding (35%): Veteran Advocates are responsible for being active in their respective communities to foster information sharing about our STRAC® program. The responsibilities related to recruiting, marketing, and onboarding include:
- Quarterly/Weekly information sessions with Veteran Service Organizations (VSOs)
- Report and track referrals from VSOs and ensure that referral sources have a complete knowledge of the scope of the STRAC® program.
- Providing prospective students with facility tours.
- Assisting prospective students with the Veteran Online Application (VONAPP) to determine eligibility for Chapter 31 VR&E Benefits.
- Maintaining a consistent phone and email dialogue with prospective students (at least twice weekly) to determine feasibility, goals, areas of need, and overall program interest.
- Student onboarding services through company shirt distribution, signing pertinent onboarding documents, classroom orientation, and student handbook.
- Ensuring students are aware of classroom standards of dress, attendance, and behavior, making corrections as necessary.
- Update the weekly prospective student tracker on a daily basis, with information that is accurate, correctly formatted, and complete.
- Veteran Social Services (10%): Veteran social services are crucial to veterans becoming job ready. Because of the sea of goodwill that exists to assist veterans with personal and financial issues, it is the advocate’s job to develop relationships within the community. Advocates need to work with VSOs and follow up to ensure veterans have received appropriate services. This responsibility is reduced, as advocates do not deliver social services, but act as the connective tissue to refer our veterans to trusted entities who can assist them.
- Career Placement (35%): Veteran Advocates are responsible for being active in their respective employment communities to procure gainful employment opportunities for our veterans. These responsibilities include:
- Maintaining consistent and meaningful communication with companies with whom we already have contact to ensure effective account management.
- Working with Indeed.com, Dice.com, careerbuilder.com, monster.com, and other employment-related sites to identify employment opportunities for our veterans.
- Working with the veterans that have been declared job ready (willing and able to work) to develop professional resumes and cover letters applicable to careers of interest.
- Having an expectation management meeting
- Working with job-ready veterans to prepare for interviews via mock scenarios, role-playing, and scenario-based drills.
- Working with job-ready veterans to ensure they follow up appropriately with companies for which they have interviewed.
- Brokering the deal between our veterans and employers to ensure that both parties understand the nature of the negotiations and the offer and acceptance terms are amenable to both parties.
- Follow Up (20%): Veteran Advocates are required to follow up regularly with third-party stakeholders, as the nature of our work is very time sensitive. Failure to follow up and communicate effectively with our stakeholders will result in ineffective advocacy. These stakeholders include, but are not limited to:
- VR&E Counselors – via monthly reports that are to be comprehensive and substantive.
- Prospective Veteran Students – Advocates must know where all prospective students are in the onboarding process at all times.
- Instructors – ensure each month that students are progressing as expected and are counseled appropriately if not.
- VSOs – Ensuring on-site visits and information sessions are offered at quarterly/weekly intervals
- Prospective Employers – Cold calling companies who have demonstrated a hiring capacity for electromechanical professionals and delivering a quality sales pitch over the phone and in person.
- Veterans seeking employment – Managing expectations and identifying pitfalls that may be obstacles to gainful employment.
- Employers and hiring managers who interview our veterans – Ensuring proper interview scheduling and expectation management occurs.
- Veterans who we have placed into careers – Ensuring opportunities are a good cultural fit and onboarding paperwork is completed successfully.
- Veterans who reach back out to VAe about continued employment opportunities – Assistance with additional career opportunities, as they become available and at the advocate’s discretion.
- Must be able to navigate and create documents in Microsoft Office Suite 2010 (Outlook, Word, Excel and SharePoint)
- Knowledge of cloud-based data storage programs/CRMs
- 2+ Years of experience working in Staffing, Recruitment or Sales
- Strong Multi-tasking skills
- Must have proper business to business phone and email etiquette
- Experience working with Veterans or Veteran Service Organizations a plus
- Ability to work in a high-paced environment with little supervision
Job Type: Full-time/Direct